Privacy Policy

Last Updated: 4 March 2026

This Privacy Policy describes how Caplendavento ("we", "us", or "our"), located at Avenida las Trancas 47, Xalapa, Veracruz, Mexico, collects, uses, and protects the personal information you provide when you use this website or interact with our programs. This policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its regulations.

1. Identity and Contact Information of the Data Controller

The data controller responsible for your personal information is:

• Name: Caplendavento
• Address: Avenida las Trancas 47, Xalapa, Veracruz, Mexico
• Email: info@caplendavento.com
• Phone: +52 228 813 5508

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identification data: Full name
• Contact data: Email address, telephone number
• Communication data: Content of messages you send us through our contact form
• Navigation data: IP address, browser type, pages visited, time spent on pages (collected through cookies, subject to your consent)

We do not collect sensitive personal data as defined by the LFPDPPP (such as racial or ethnic origin, health status, biometric data, or financial information beyond what is strictly necessary for program registration).

3. Purposes of Data Processing

Your personal data is collected and processed for the following primary purposes:

• Responding to inquiries submitted through our contact form
• Providing information about upcoming program sessions and dates
• Confirming and managing your registration in a workshop session
• Communicating relevant updates about the program

Secondary purposes (which require your separate consent) include:

• Sending informational communications about future programs or related educational content
• Conducting internal analysis to improve program delivery

If you do not wish your data to be used for secondary purposes, you may indicate this by contacting us at info@caplendavento.com.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit our contact form and check the privacy acceptance box, you provide consent to process your data for the primary purposes described above.
• Legitimate interest: We may process certain navigation data to ensure the proper functioning and security of our website.
• Legal obligation: We may retain certain data to comply with applicable Mexican law.

5. Data Transfers

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering program services, provided that such parties agree to keep your information confidential and use it only for the purposes we specify. These transfers are made in accordance with Article 37 of the LFPDPPP.

We do not transfer personal data internationally without appropriate safeguards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period of up to two years from the date of submission, after which they are securely deleted.

7. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the following rights regarding your personal data:

• Access: The right to know what personal data we hold about you and how it is being used.
• Rectification: The right to correct inaccurate or incomplete personal data.
• Cancellation: The right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Opposition: The right to object to the processing of your personal data for secondary purposes.

To exercise any of these rights, please send a written request to info@caplendavento.com, including your full name, a description of the right you wish to exercise, and a copy of a valid identification document. We will respond within 20 business days as required by law.

8. Cookies

This website uses cookies to improve your browsing experience. You can manage your cookie preferences through the cookie consent banner displayed on your first visit, or by visiting our Cookie Policy page. You may also configure your browser to refuse cookies, though this may affect the functionality of certain parts of the site.

9. Security Measures

We implement administrative, technical, and physical security measures appropriate to the nature of the personal data we hold, in order to protect it against unauthorized access, loss, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@caplendavento.com
• Phone: +52 228 813 5508
• Address: Avenida las Trancas 47, Xalapa, Veracruz, Mexico

You also have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) if you believe your data protection rights have been violated.